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","datePosted":"2023-01-31T10:23:49.506Z","employmentType":[],"hiringOrganization":{"@type":"Organization","name":"ServiceBell","sameAs":"https://getservicebell.com","logo":"https://cdn.filestackcontent.com/Tt6ZsEmESsCzePtlIylB"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"Earth"}}

Senior Product Designer

ServiceBell

ServiceBell

Product, Design
Remote
Posted on Tuesday, January 31, 2023

ServiceBell

Senior Product Designer

  • Design & User Experience
  • Contract
  • New York, NY
  • Remote
  • 100K - 160K USD a year

2023-01-31 03:02:58 UTC

About Us

We’re building the next generation of live chat on the web. Ever been annoyed by a bothersome chatbot that added absolutely no value to your browsing experience? We’re solving that by re-imagining live chat with video chat.

ServiceBell was founded in February of 2022. To date, we’ve raised $7.5M from top venture capitalists including Google.

If you haven't yet, check out our site!

About the role

  • Work alongside our founding product designer to conceptualize and drive overall design strategy and vision for ServiceBell’s platform

  • Maintain a human-centered perspective, helping build and iterate on our approach to user research and testing

  • Think strategically for long-term impact while understanding and accounting for technical and business constraints

  • Create wireframes, user flows, and mockups to effectively communicate interaction and design ideas

  • Effectively communicate conceptual ideas and design rationale to broader team

  • Work closely with the engineering team to ensure proper implementation and quality software launches

About you

  • 7+ years of full-time professional experience designing and shipping digital products, ideally for consumer-facing companies

  • An online portfolio of product case studies that speak to both your UX and visual design skills

  • Ability to pitch, educate, and define your design rationale to key stakeholders—you can articulate the ‘why’ and lead discussions around your process, explorations, and conclusions

  • Ability to translate stakeholder goals, user research, and complex task-based flows into clean, usable UI

  • Up-to-date knowledge of best practices, developments, and trends in web and native mobile design

  • Extensive knowledge working and collaborating with Figma, and bonus points for experience with interaction prototyping tools like Principle, Origami, or Framer

  • Humility and objectivity: you welcome design feedback and are eager to incorporate new ideas into design iterations

  • Resourceful: if you don't know the answer, you know how to find out!