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","datePosted":"2023-10-24T11:26:38.071Z","validThrough":"2024-03-26","employmentType":[],"hiringOrganization":{"@type":"Organization","name":"ServiceBell","description":"ServiceBell enables companies to add live human connection to any website with live video chat, remote screen takeover, and live user monitoring.","numberOfEmployees":14,"address":[{"address":{"@type":"PostalAddress","addressLocality":"New York, NY, USA"}},{"address":{"@type":"PostalAddress","addressLocality":"Dover, DE, USA"}}],"sameAs":"https://getservicebell.com","url":"https://getservicebell.com","logo":"https://cdn.getro.com/companies/0634e18f-c2cc-5219-b100-26b891a1f81f","memberOf":{"@type":"Organization","name":"m]x[v Capital","description":"","logo":"https://cdn.filepicker.io/api/file/P499mvxMQg6TpOMWP2uk","url":"careers.mxv.vc"},"keywords":"Internet Services"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"Earth"}}

Senior Software Engineer



Software Engineering
Posted on Tuesday, October 24, 2023


Senior Software Engineer

  • Full-time
  • New York, NY
  • Remote
  • 100K - 140K USD a year

2023-10-23 22:45:35 UTC

Company Overview: 

ServiceBell is building the next generation of live chat on the web.

Ever been annoyed by a bothersome chatbot that added absolutely no value to your browsing experience? We’re solving that by re-imagining live chat with video chat.

Job Description:

We are searching for an experienced Senior Software Engineer to join our team. The ideal candidate will have a strong background in software development and will be adept at using our tech stack, which includes Python, TypeScript, Postgres, and AWS. You will play a pivotal role in designing, developing, and maintaining critical software applications, ensuring their scalability, performance, and security.

Key Responsibilities:

  1. Software Development: Design, develop, and maintain high-quality software applications using our tech stack, including Python and TypeScript.

  2. Code Review: Participate in and conduct code reviews to ensure code quality and adherence to best practices.

  3. Collaboration: Work closely with cross-functional teams, including product managers, designers, and other engineers, to deliver exceptional solutions.

  4. Technical Leadership: Provide technical guidance and mentorship to junior engineers, sharing your expertise and best practices.

  5. Performance Optimization: Identify and address performance bottlenecks and scalability issues in the software, utilizing AWS services.

  6. Security: Implement security best practices and conduct regular security assessments to protect our software from vulnerabilities, especially in the context of AWS.

  7. Testing: Develop and execute unit tests and integration tests to maintain software quality, including testing against our Postgres database.

  8. Documentation: Create and maintain clear and concise technical documentation.

  9. Problem Solving: Troubleshoot and resolve complex technical issues and challenges.


  1. Bachelor's or higher degree in Computer Science, Engineering, or a related field.

  2. 8+ years of professional experience in software development, with a strong emphasis on Python.

  3. Proficiency in using our tech stack, including Python, TypeScript, Postgres, and AWS.

  4. Familiarity with front-end web development technologies, frameworks, and libraries (e.g., React, Vue.js).

  5. Strong understanding of database systems and SQL, with experience working with Postgres.

  6. Experience with RESTful API design and development.

  7. Knowledge of version control systems (e.g., Git).

  8. Ability to write clean, maintainable, and efficient code.

  9. Excellent problem-solving and analytical skills.

  10. Strong communication and collaboration skills.

  11. Proven experience in delivering high-quality software solutions.

  12. Familiarity with agile development methodologies.

  13. Prior experience in a leadership or mentoring role is a plus.

Additional Information:

  • Competitive compensation package.

  • Fully remote/async

If you are a seasoned engineer with expertise in our tech stack and a passion for building high-quality software, we encourage you to apply. Join our team and help us create innovative solutions that drive our business forward.